Frequently Asked Questions

1. Student requests are not immediate and may be subject to review – SLPS staff abuse (verbal or otherwise)
   will not be tolerated.

2. All students need to provide their banking information to our office every year so that it is current and
   direct deposit processes run smoothly. TD Bank is the preferred institute.

3. All students need to ensure their phone numbers, email addresses, and mailing addresses are current.

4. First Year students – depending on the institution attending, do not receive book monies directly, SLPS is
   invoiced from the institution.

5. Second-Fourth year students are expected to take the maximum course load (5 courses/term)

6. Students are required to hand in the following documents each term:
   - SLPS Application form/Waiver (Fall, Winter, Intersession- Spring/Summer)
   - Statement of marks or results or transcripts for term
   - Course registration for the upcoming term

7. SLPS needs to know if income is being received from other sources (employment, EI, AISH, Alberta Works,
   etc.)

8. Students should utilize their health/dental benefits and UPASS as invoiced by the institution.

9. Students who are out-of-province will receive the total amount of their monthly Post Secondary Allowance
   (PSA) cheque once per month.

10. A PSA breakdown at the beginning of each school term is shown in the following example:

11. Students on probation are ineligible for damage deposits (applies to Part-time students as well) and emergency advances.

12. If a student has a recovery on file, this will need to be paid before moving forward with their application.

13. Emergency advances are up to a maximum of $200/term and subject to Director’s approval